Contact Us
You can reach our support team through the following channels:
Email Support:
support@hakinos.com
Typical response time: 24–48 hours
Live Chat:
Available on our website from 9:00 AM – 6:00 PM (Mon–Fri)
Click the chat icon on the bottom right of your screen.
Phone Support: (Optional – only if available)
+1 (XXX) XXX-XXXX
Hours: 10:00 AM – 5:00 PM, Monday to Friday
Self-Help Resources
Before reaching out, you might find your answer here:
Help Center:
Visit our FAQ and guides at:
www.hakinos.com/help
Common Topics:
Account setup and management
Payment and billing issues
Shipping & order tracking
Product returns and refunds
Technical troubleshooting
Refund & Return Policy
We offer a straightforward refund and return process. You can find full details at: www.hakinos.com/refund-policy
For eligible refunds, please email us with your order ID and reason for the request.
Report a Problem
If you’ve experienced a bug, service issue, or unauthorized activity:
Email security@hakinos.com
Include detailed description and screenshots if possible
Our technical team will follow up within 1–3 business days
Business & Partnership Inquiries
For collaborations, B2B services, or media contact:
Email us at: partnerships@hakinos.com
Feedback
We value your feedback!
Share your thoughts or feature requests:
feedback@hakinos.com
Thank You
Your experience matters to us. We’re committed to providing fast, reliable, and friendly support. Don’t hesitate to reach out — we’re always happy to help.
